Processing Time : All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed the next business day.


Shipping Time:

Estimated delivery times:

• U.S. Orders: 3–7 business days

• International Orders: 7–14 business days

Please note that shipping times may vary depending on location and carrier delays.


Shipping Rates: Shipping costs are calculated at checkout based on your location. Promotions or free shipping offers may be applied at our discretion.


Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor your delivery.

 

Lost or Stolen Packages: Infrared Microneedling™ is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure your shipping address is correct and secure.

 

Incorrect Shipping Information: If an incorrect address is provided at checkout, we are not responsible for packages that are lost or delivered to the wrong address.


Shipping Delays:

We are not responsible for delays caused by:

• Shipping carriers (USPS, UPS, etc.)

• Weather conditions

• Customs processing (for international orders)